Extra Innings Pass

Worry-Free Credit Back Guarantee

We understand that uncertainty about whether a team will be fully formed can cause worry. That’s why we offer our Worry-Free Money Back Guarantee. If a team isn’t formed, don’t worry—we’ll do our best to place your player on another team that matches their age group and your availability. If that’s not possible, you’ll receive a $50 credit for future use, effectively returning your deposit in the form of a credit. Our goal is to ensure your player still has the opportunity to compete and develop their skills, even if the original team doesn’t materialize.

At Guest Player Connect, we understand that life can be unpredictable, and sometimes plans change. Whether it’s due to unforeseen circumstances, scheduling conflicts, or other personal reasons, we recognize that you may need to reconsider your commitment to a tournament after registering your child. While we strive to be as accommodating as possible, we also have to ensure the integrity of our teams and tournaments. Below is our detailed refund policy to help you understand how we handle cancellations and refunds.

Our Commitment Policy

When you sign your child up for a tournament, we consider it a commitment not just to the event but also to the other players and coaches who rely on a full roster to compete effectively. The success of our program depends on every player fulfilling their commitment, ensuring that teams are complete, balanced, and ready to play.

Deposit Commitment

Paying a deposit is more than just a financial transaction; it’s a commitment to your player’s participation and to the integrity of forming a cohesive team. We’ve made it easier to sign up by simplifying the deposit process, but the seriousness of this commitment remains. This deposit ensures that we can effectively plan and organize teams, providing a reliable and structured environment for all players. It helps us maintain the quality and consistency of our tournaments, ensuring that each player has the opportunity to compete and develop their skills. Your commitment through the deposit is crucial in helping us deliver a valuable and enjoyable experience for everyone involved.

Paying Balances

By making a deposit, you are committing to playing and to the team. Please be aware that credit cards may be automatically charged for any remaining balances owed. This ensures a seamless process and secures your player’s spot in the tournament.

Cooperstown AllStar Village Refund Policy

Due to the high cost and advance commitments required for Cooperstown All Star Village, all payments are non-refundable once your player is accepted and registered for the team.

Guest Player Connect must submit payment to CASV months in advance and commits to uniform production, coaching fees, lodging, meals, and administrative costs based on your registration. For this reason:

• All payments, including the initial deposit, are non-refundable.
• No refunds will be issued for cancellations, injuries, scheduling conflicts, or personal reasons.
• In the unlikely event GPC is unable to field a complete team, a full refund will be provided.

We strongly encourage families to purchase travel insurance to protect their investment against unexpected changes.

Read more about our refund policy.