🥎 Guest Player Connect now offers softball opportunities for players—browse tournaments and join the fun! 🎉
🥎 Guest Player Connect now offers softball opportunities for players—browse tournaments and join the fun! 🎉
Updated: Nov 12, 2026
Sign up stress-free. Your card is only charged after your player is successfully placed on a team and you are notified the team has been formed.
At Guest Player Connect, our mission is to give more kids more chances to play—with zero stress for parents.
We know plans can change, weather happens, and sometimes teams don’t fill. That’s why our refund policy is built to be simple, flexible, and 100% parent-friendly.
Store credit is only issued after your card has been charged, such as when:
How it works:
|
What You Receive
|
Details
|
|
|---|---|---|
|
We can’t place your player on a team, OR the tournament was cancelled before team was formed
|
No charge
|
No charge
|
|
Customer cancels 14+ days before event
|
No charge
|
|
|
Customer cancels under 14 days
|
Store credit minus $35 administrative fee OR transfer to another event
|
|
|
Transfer Option
|
Transfer to another event (up to 48 hours before event) at no additional charge.
|
|
What You Receive
|
Details
|
|---|---|
|
Tournament cancelled after card was charged
|
100% store credit
|
|
Customer cancels 14+ days before event
|
A refund will be issued, minus a $35 administrative fee.
|
|
Customer cancels under 14 days
|
No fefund will be issued, as rosters and logistics are finalized and your spot cannot be easily filled.
|
|
Transfer Option
|
Transfer to another event (up to 48 hours before event) at no additional charge
|
We keep it simple:
Our goal is to support families, form great teams, and keep things stress-free—just the way youth baseball should be.
Due to the early commitments and high costs required for Cooperstown All-Star Village, all payments are non-refundable once your player is accepted and registered.
This includes:
Exception: If GPC cannot form a full team, a full refund will be issued.
We strongly recommend purchasing travel insurance for added peace of mind.
If your player registered for a tournament scheduled before November 9, 2025, the previous refund policy applies.
Here’s a quick recap of what that looked like:
We created this structure to keep things fair, while respecting the time and effort it takes to build balanced teams.
If you have any questions about our refund policy or need to discuss a specific situation, please don’t hesitate to reach out to us. We’re here to help and want to ensure that every family has a positive experience with Guest Player Connect.
